the few Escapes left that has lasted past 100K but still needed a new Had the car at the mechanic for a different problem and he looked at it as well and couldn't figure out why it appears to be working fine but absolutely no sound. To fix this, I would need to pay approx $900 out of my own pocket. that before we went to these smart radio systems a car radio would last the life We have a 2018 Ford Escape with 50,000 miles. The , Franchisees of the Year, Presidents Awards, and more were awarded on Nov. 12. Just heard from dealer they have to prove to Ford that APIM is defective in order to replace. Couldn't be happier!! if (win.addEventListener) { months but the radio became is sensitive to cold and will quit if it gets below My husband have also tried different My backup camera works, all. 2017 Lincoln MKZ APIM is haywire, screen won't shut off after vehicle is turned off. correctly on start up then completely It needs to be recalled. Ford Escape Audio Control Module Select Your Fitment: 888-907-7225 Fast Shipping Industry Leading Warranty Guaranteed Exact Fit Easy Returns Account Support Center Fast Shipping Free Shipping on orders over $99. New 2020 Ford Escape, on-board display started showing wording backwards! Will never purchase another Ford. Same module is present in their other vehicles experiencing similar failures. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. BOOMR_lstart = new Date().getTime(); No lurching or hard shifting. var promoted = false; I have a 2013 Escape SEL , dealership tells me that the audio control module is failed, out of warranty. 'track', this problem, my iPhone Music app was activated somehow (not by me), hence the Auto dash boards are subjected to a lot of extreme temperature cycle swings. Given all the above issue's I expect many more radio While driving car had a complete black out, engine shut off while in Drive. The ford dealership said the warranty is up. happened to our 2014 Escape Titanium. ); re-gels the caps like honey but it's not permanent. I will never buy a ford again. I bought a 2021 F-150 with Pro Trailer Assist and towing package and had APIM failure right away. I did a reset several times and its still not working properly. window.BOOMR.shopId = 18847601; args.unshift(method); if (!promoted) { window.BOOMR.snippetVersion = 12; 32k miles, just about to go on four years old. if (!e) e=event; I got the exact part number so the calibration all worked on this car. And just to confirm this is ACM module that is on the picture? With car off the radio stops document.addEventListener("DOMContentLoaded", function() { The roof is leaking, so any buyer should be financially able, and/or skilled enough to fix major rot after pulling the interior paneling, plus needing to reseal the entire exterior. SYNC System did its own update. styleTag.innerHTML = thisThemeFix.css; They agreed to lower my portion to $200+. Sheilah Reynolds | Obituary | Seattle Times. I still owe 20k on it. So frustrated!! parseFloat(jdgmSettings.widget_version)>=3?jdgm.loadCSS(jdgm.CDN_HOST+"widget_v3/base.css"): Fusion X X We own a business and always bought Fords for our fleet vehicles. !function(e){window.jdgm=window.jdgm||{},jdgm.CDN_HOST="https://cdn.judge.me/", bootstrap = function(parent, scriptId) { ??? How to Remove Radio CD Player from FORD Escape 2013 for Repair. Bought this truck for my son. terminal For a couple minutes and then reconnected window.BOOMR.themeId = 130013298924; scriptFallback.src = 'https://cdn.shopify.com/s/trekkie.storefront.4ccf965021ad272880e0915f29e6aca83582a677.min.js'; I had to have it jumped a final time and leave it in their lot to avoid a towing fee/further destruction. Bad form, Ford! What a coincidence. Started with apim failure where it would not update , and also not keep you phone Bluetooth paired even after hard reset.Out of warranty and about a cool 1000.00 to fix according to Ford after a 95.00 diagnostic..Why is there not a recall!!! ride. Warranty covered repair. For a better experience, please enable JavaScript in your browser before proceeding. }; The action you just performed triggered the security solution. If you buy an ACM with the connectors in place, practice on that before doing it on your own in-car harness ;-). They promised to call back, but have heard nothing yet. View complete inventory. same thing along with loud feedback from Please look at the current dealership inventory. No cranking. Focus X X X The radio is stuck on 640 AM. If the replacement ACM is from other than an Escape or is a different audio system, it can be made to work but that may involve some ACM re-programming effort using FORScan. trekkie.config = config || {}; ic chips that have failed and are temperature sensitive. Its clearly a known issue in newer model vehicles based on what Im seeing here, and no recall?!! I could not disable them. I'm old enough I remember appStart(); Service department tried updates unsuccessfully for 10 days before finally getting approval from Ford engineers to replace the apim module. allPageHandle(); Learn how DroneMobile connects you to your car! I shut the car off one night as usual. Promotion expires the earlier of 90 days or the stated expiration date. }; Cant even turn the power off to the radio. I have a 2014 Escape Se. Am / fm is there but when you touch it nothing happens. To repair this issue, Ford has offered to update the instrument panel software free of charge on all affected models. Battery eventually died. cars and basically said I was on my own with a car that had 10k on it this document.head.append(scriptTag); } } catch (e) { The truck has been at the local Ford dealer now for thirty-one days waiting for a working APIM. link.addEventListener("load", promote); We have a 2016 Ford F150, with about 80,000 miles on it. Can only be opened by removing part of interior panel to access the actual lever and squeezing it while shouldering the trunk open from the inside. (function () { Take to FORD (of course the warrantee is finished) will cost No radio, camera, heated steering wheel stuck in on position. Then I find out my blue tooth doesn't work and no sound for the back-up sensors. How do I find the correct one? 'trackForm', 2019 ford ecosport I am the first owner and it is not even a full 3 years old. Three years ago we replaced the ACM when this happened. })(); Note: If your vehicle is not listed then please contact us. Nothing. eventsListenerScript.async = true; Happens 100% of the times the vehicle is started manually with push to start. needs a scan tool with th eproper software to program Help us help you - what is your year, engine, drivetrain, trim and SYNC version? I cant imagine why Ford has not issued a recall, only a TSB, to address this issue. I am not sure why Ford has not issued a recall. sensor not being replaced soon enough Is Ford addressed this or are any var setCookieIfConversion = function(token) { Waited four months for replacement APIM ($600 up front to order) they put it in, couldnt get it to reprogram, finally after having the car for a week, they said its fixed $200 please. function promote() { APIM module replacement for the second time. John A. is a freelance writer and automotive enthusiast currently living in Myrtle Beach, SC. They need to honour their product and maintain their existing customer satisfaction they brag about. FB Market Find of the Day! "I love the fact that I can start my car from my phone at any given time.". e.detail.BOOMR.t_end = new Date().getTime(); 2019 - Firstech, LLC. }; After reading all these recalls, multiplied by the hours and hours we have spent to try to resolve this GPS issue, I feel Ford should cover the entire cost. It didnt work on mine. Cannot disable. I am having the same problem. Performance & security by Cloudflare. controlled by the ACM. The issue: Two weekends ago, I was traveling on the interstate around 75 MPH and a car cut in front of me causing me to slam on brakes pretty hard. Did a factory reset in the unit, the screen never came back on. Bluetooth capability, and cant change stations. var productVariantId = "35007434227870"; Replacement Service - Ford Sync 3 APIM Module quantity. 2017 F-350 Super Duty 70K miles. REPAIR YOUR FORD ACM AUDIO CONTROL MODULE FUSION FOCUS FLEX EDGE CD AM FM + $25.00 shipping REPAIR & SERVICE 11 - 14 FORD F150 AM FM SAT ACM Radio CL3T19C157BB DL3T19C158 Free shipping eBay Money Back Guarantee Get the item you ordered or get your money back. Then after about 9 months of pressing the power & next track button for the force soft reset to reboot the system for months on end, it finally stopped turning on. Length] Industry Leading Warranty When I re-cranked my car, the radio audio and back-up alarms came on. var match = window.location.pathname.match(/checkouts\/(.+)\/(thank_you|post_purchase)/) Same problem!!!! regrets. Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. My 2010 f150 with same size screen has never had a problem! I have the same exact issue in my SEL same audio gear as the OP and have been shopping on ebay. I fought with Ford who told me it was no longer under warranty. Guy has it listed out of Boardman, Oregon and there is a video of it running and driving. If you can't find joy using google then it's quite possible that the required info hasn't 'leaked to the web'. }); For now, the HVAC system and such is still working *knock on wood*, so I'm not in a rush to move forward with the expense, but I will say that it sounds like Ford needs to go back to the drawing board because this is apparently a VERY common issue for vehicles since the Sync systems have come into the picture. }; The computer itself-powerless, black screen even while driving it after the initial jump. See the seller's listing for full details. window.BOOMR.snippetMethod = "p"; Began in 2020. a.href=d,a.onload=function(){this.media="all",t&&setTimeout(t)},e.body.appendChild(a))}, Also they had no idea why it showed 2002 for last upgrade. var LOADER_TIMEOUT = 3000; for (var i = 0; i < trekkie.methods.length; i++) { 2013 Ford Escape 4x4 2.0L 4-Cyl L4, GTDI SEL. Comes and tells me it's still not fixed and it's a bad APIM. window.BOOMR.snippetStart = new Date().getTime(); You end up with pages of recalls and pages of complaints. The unit replacement is priced at over $4k absolutely ridiculous for a car that was not previously owned and has not even been driven for a full 3 years. }; It appears to be a mystery.same thing 1961 - 1966 F-100 & Larger F-Series Trucks, Do Not Sell or Share My Personal Information, https://www.facebook.com/marketplace/item/3458412627812547/?ref=search&referral_code=null&referral_story_type=post&tracking=browse_serp%3Ab0a5a076-5a4a-4571-a06b-07f6ef0a357e, 2023 Super Duty Order Tracking / No Off Topic Please. Also caused issues in the power outlets shorting. all the audio went away. var htmlDiv = document.createElement('div'); possibly low voltage or a weak battery have caused REPAIR SERVICE FORD ACM AUDIO CONTROL ESCAPE FUSION FOCUS FLEX EDGE CD AM FM $150.00 Free shipping *REPAIR SERVICE* FORD ACM AUDIO CONTROL ESCAPE FUSION FOCUS FLEX EDGE CD AM FM $139.99 Free shipping REPAIR Service to YOUR FORD F150 Radio Stereo Audio Control Module ACM $125.00 + $25.00 shipping Hover to zoom Have one to sell? Warranty covers work done to your unit. I'm starting to wonder if this is just the tip of the iceberg for Ford as I'm hearing other 2021 F-150 complain of the same problems?!!? return Monorail.sendRequest("https://" + monorailDomain + "/v1/produce", JSON.stringify(event)); Dealership tried to reprogram the APIM several times, didnt fix it. ResourceTiming: { } This is a very costly repair on a new truck, that was not caused by consumer wear and tear. window.BOOMR.snippetExecuted = true; Out of warranty of course. var hasLoggedConversion = function(token) { After reading all similar reviews quality is poor at best. of the car now this ford sync may last the life of the car but maybe not. I called FORD Customer Relations to see what they can do to fix this. 2011 MY 2012 MY 2013 MY 2014 MY return; Fingers Crossed. contentGroup: "product", Freezing up controls with navigation, etc. Now mine has gone out Today, the back-up cameras stopped working, displaying a blue screen! $ 66 27. var script = doc.createElement("script"); Replacement Service - Ford Sync 3 APIM Module - Infotainment My car has started freezing up when I turn the radio channel, try to turn the heat on or air on, when I am on the phone, it will cut off and trying to place a call is insane because it takes 15 minutes for the part to unfreeze. According to Ford, not their problem. looks like the CD is playing but no sound. , Byrider Franchise Opens New Store in West Palm Beach, Byrider Franchise Opens New Store in Farmington, Byrider Honors Franchisees At Annual Convention. My gps stopped working. Dec 4, 2021. if (window.addEventListener) { I went to my Escape, turned off the They're management is inept and irresponsible. I see the USBs blue glow. Dealer said the APIM is bad and they needed to order a replacement part. Maybe there should be a law passed. My charging ports don't work as well when this happens. var customDocumentWrite = function(content) { (The ACM(audio control module) is shown in the picture). warranty but theyre both expired. You are responsible to package yourpart in such a way that it will not be damaged. I highly recommend them. e.detail.BOOMR.init({ function iframeLoader(wasFallback) { $600.for a new whatever it is behind the dash (like hell) I won't pay it. iframe.title = ""; Mine didn't. MKT X X - YouTube 0:00 / 2:03 How to Remove Radio CD Player from FORD Escape 2013 for Repair. That's cool. Ford Escape Questions - 2014 Escape Sync audio problems - CarGurus However, I am looking to add Sirius radio by swapping the stock ACM with one that has Sirius built-in. to google to find out how to do that.. iit's a Ford Escape Audio Control Module Parts & More | Buy Auto Parts MKS X X Did you find a solution to this? battery is 4 years old now and possibly weaker I guess the ONLY solution is to stop buying For Vehicles. }; It aint cheap, but the couple of restorations I saw up close that were done well, are a labor of love by their owners, who had the skills as well as deep pockets. 184 reviews. See all . Would not take upgrade after 2 dealers tried for 2 days at each location. My sync basic system worked fine and the next Speak with one of our experts 1-844-211-6126 Description Warranty Shipping Returns Never again. } else if (win.attachEvent) { 4 interest-free installments or from $16.25/mo with. iframeStyle.border = 0; Then I bought the worst Ford I have ever owned. Limited offer with approved credit on select vehicles at participating dealers. Please advise if Congratulations, Kris! No matter how many miles were on the car, the SYNC function has nothing to do with mileage, and for a car that was not even 3 years old, this is unacceptable. Oh, and you are correct, the extended warranty referenced by @ralph7up relates only to the APIM - not the ACM. Improperly . Ford dealer wants $2200 to fix it $600 for APIM $1326 for labor and $150 for a new battery (got a new battery just last year) Absolutely INSANE that customers have to bear the brunt of FORD making a s**t car!! We do not have any for sale. charge parts and labour or refund every ones Click to reveal Dealer ship is replacing the APIM under warranty as the tech said he has heard of this happening before from other dealers. Fits: Ford: Ranger Tried soft resets, finally turned it on. Cabin Smell: interior randomly smells like burning gas or plastic. win._boomrl = function() { Waiting for a new APIM for my car for problems with navigation and very slow to sync if at all. } my way home from work tonight, I tried to call my I took my truck to the dealership two days ago and they said it was the charging cord I use for my phone. })(); Did that but didn't help. session_token[1] : "",page_type: "product"};window.navigator.sendBeacon("https://monorail-edge.shopifysvc.com/v1/produce", JSON.stringify({schema_id: "online_store_buyer_site_abandonment/1.1",payload: payload,metadata: {event_created_at_ms: currentMs,event_sent_at_ms: currentMs}}));}}window.addEventListener('pagehide', handle_abandonment_event);}}()); From there, the system will alert you if there are any open recalls on your specific model. As long as you are paying car notes, it should be under warranty. This seems to be a known common problem with $1000+ repair and no guarantee that the replacement SYNC module won't be a repeat failure. trekkie.methods = [ I saved soooo much. Well i have a 2018 Ford explorer and my APIM was going out (delay in button function on touchscreen, dropped cell phone calls, bluetooth drops). The randomness of of how and when this system works is incredibly frustrating. Ridiculous. Furthermore, everybody I speak to about Ford products will most certainly sway them away from buying a Ford as well. playing after only 2 minutes, read manual, says to push radio on button to extend playing wasn't a part failure it was a poor design. var productVariantTitle = "Default Title"; Ford APIM Recalls You NEED To Know About - VehicleHistory The part is quite expensive. I now use a speaker and hook it to my i 2006 Ford Expedition Audio Control Module Connector (Standard Ignition S-2186). It's too bad because this will be the last Ford I buy and recommend to people not to buy a Ford. Not sure if extended warranty will cover it, but I find it very odd how all of these APIMs keep going out, most when it's just out of warranty. Now Bluetooth won't work. It's on back order so no idea when it will come in and another $800. They have an almost OVER abundance of ACM units for 30-100$ I am ordering now and trying this myself. This definitely seems like a manufacture defect and needs to be recalled. after that you will have to pay shipping to us. Umm, no. Im frustrated to the max. I looked at a replacement, and the prices are ridiculous. We have pulled the fuses which were fine, unplugged the battery, reset to factory settings, did a master reset, and installed new software update. The mute is not on. } Last Ford I buy with all 3 cars being Ford. Aventura, Fl. The rest we got rid of they were the smaller block engines. trackedResourceTypes: ["script", "img", "css"] window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); } // XHR beacon The htmlDiv.classList.add('jdgm-theme-fix-html'); I, too, am having problems with the APIM in my 2018 Ford Edge. Content will be removed if CarGurus becomes aware that it violates our policies. $185.00 . iframe.src = "javascript:var d=document.open();d.domain='" + dom + "';void(0);"; document.head.append(styleTag); The radio is stuck on 640. that to happen..Can we disconnect all the syn stuffand just have a radio??? var event = { Bad APIM, electrical problems, pieces fly off. This is our 4th and last Ford vehicle. context_url: window.location.href, issue even with all the suggestions made here in the This is BS! I purchased my car brand new!! The truck is just out of warranty - a couple of weeks. Next vehicle: Chevy. schema_id: schemaId, Lights stay on until the time out, a full 10 minutes every time I shut the car off. out of a store and had no audio. }, LOADER_TIMEOUT); My sync basic system worked fine and the next. (function(){if ("sendBeacon" in navigator && "performance" in window) {var session_token = document.cookie.match(/_shopify_s=([^;]*)/);function handle_abandonment_event(e) {var entries = performance.getEntries().filter(function(entry) {return /monorail-edge.shopifysvc.com/.test(entry.name);});if (!window.abandonment_tracked && entries.length === 0) {window.abandonment_tracked = true;var currentMs = Date.now();var navigation_start = performance.timing.navigationStart;var payload = {shop_id: 18847601,url: window.location.href,navigation_start,duration: currentMs - navigation_start,session_token: session_token && session_token.length === 2 ? Need help, 2012 Edge - I have tried to communicate my issue with my APIM and how it is a safety issue cause of the hands free bluetooth for phone, and back up camera and radio not being able to hear emergency alerts, cant do vehicle updates as needed and in and on. 2011 Edge - this APIM software module is a complete failure and FORD know it. Ford will be getting an ear full from me and it best be repaired by Ford. thought it wasnt going to work, so I went in the house. var args = Array.prototype.slice.call(arguments); Securely pack your unit, using the correct box so that your unit will not get damaged during shipment. doubt if Microsoft will acknowledge the problem by stating it is an internet problem or return false; enabled: true, I feel like this was ripped off for me cause I am paying car note for nice car an I havent had it for too long. scriptFallback.onerror = function(error) { }; There is no way a customer should pay $1300 every 4 years for this APIM disaster. Was called today and was told that I would need to replace the Apim Module and the media hub because it had sent a surge and basically fried it. Found out that all I needed to do was upgrade the USB to an Apple Play supported module (which I did for $70 no big deal). my 2016 Escape is now experiencing audio/radio issue's similar to whats been described The vehicle is on its 3rd battery in three years. Anyone has a Job2 KR, Platinum or Limited scheduled yet? promoted = true; Wake up Ford! "if" : "i"; The cost to fix it is return; Within 10 days back at dealership for touch screen not working. I couldn't change the source. Likely issues is solder joint stress causing fractures of solder and intermittent connections. I could not see a pattern to it. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. This started in 2019 a few months later started having problems with my sync radio not turning on the dealership to me to check fuses if that doesnt work try doing a hardest that only worked once and the radio whorls play whenever it felt like the dealer told me to take it in only problem was the warranty had already expired all they said that could be done was for me to pay for a new system. Cannot open manually from outside or remotely. Vehicle 2014 Escape Titanium 2.0 4WD that I purchased used in December of 2015. Ford Escape Audio Fix - SAVE $$$! #shorts - YouTube Buying a new ACM or stereo? - Ford Flex Forum We've gotten rid of most of the Escapes since most of our Escapes stated the 14 escape had no II have a Ford mustang 2017 The radio works sometimes doesnt work other Was told I need a new APIM modular it is $1800 my question is why hasnt Ford made this a recall when they did make it a recall on other models. It has now been a month and still waiting for my APIM which tells me A LOT of these are failingsounds like they need to have a recall. enabled: true, Rear camera displays while driving forward. Same here - SOMETIMES if I pull over, turn off the car, open the door, get out, shut the door, This will be my last Ford. Not happy that this is an issue after buying this car new just three years ago. I told them for $1178.00 I needed to known it was going to fix my truck. No if (!window.addEventListener && window.attachEvent && navigator.userAgent.match(/MSIE [67]./)) { source_url: "https://cdn.shopify.com/s/trekkie.storefront.4ccf965021ad272880e0915f29e6aca83582a677.min.js"}); Very rarely, we may encounter an issue that we are unable to repair.