This made the entire experience super quick, and I was able to do it all from the comfort of my couch! Use some local resale or check Google reviews first just as a heads up someone needs to speak up. I seriously cant believe I was sent these. This year I made a conscious effort to live with only what I need and let go of what I no longer used. I will warn anyone to STEER CLEAR OF THIS BOGUS SITE. $_$ I thought they donated to charity, but now they have really shown their true colors. Products used:Athletic Clothing Be sure to check your measurements and the brand sizing charts before ordering. ? I sent countless emails to customer support, they answered emails a week later and were of no help. It is impossible to reach these people by phone Tip for consumers:Dont. Sounds odd, but the pros are that you have the chance to earn some money on the gently worn designer items in your closet. How many stars would you give thredUP? The waist was too big (thredUP doesnt post waist measurements on skirts so its a gamble!) Go to your Account page or My Selling History page. In my opinion, paying the $10.99 shipping fee to have your clothes mailed back to you is not worth it. The devil is in the details and unfortunately they got it wrong. I could have sold them myself or donated where I wished. Is thredup listing the size that the clothes are labeled as? My parents taught me to shop the clearance racks. The same goes for expensive, name brand clothes. Over the last couple months, I've purchased several shirts, a pair of pants, a belt, two dresses, and a coat from ThredUp. They take the following into consideration: This is pretty much on par with how Buffalo Exchange and Crossroads Trading examines clothing they purchase. Also, I checked a couple brands, and according to them, my chest measurement ought to put me into the medium bin. The website explains, As thredUP has grown, weve learned more about the costs to continue delivering great value to our customers. Customer service was no help at all. 5 Favorite s. FREE shipping on orders over $79. save money and get cash back from online shopping, Thrifting 101: How To Thrift a Wardrobe From Scratch. You can find out more about which cookies we are using or switch them off in settings. I suggest everyone do that. Its got a great slouch, pockets, and made me feel very cool! Its a topic Ive covered around here many times with tips on how to shop online when youre not the size of a model, save money and get cash back from online shopping, and also insider tips for thrifting online! They clearly make a significant profit off the "rejected" items as well but force you to decide in advance whether you will accept their rejections. Absolutely absurd and horrendous customer service. >thredUP allows you to purchase better brands at lower prices, as you'd expect, because pieces are not new. This sizing chart gives you an idea of what chest measurements fall in what sizing brackets. Its a risk, but its an easy process to order a bag and mail it back. SO disappointed in this. They went to the trash. Very untrustworthy. thredUP makes it very clear on their site that merchandisers looking through your items will scrutinize everything and will catch the tiniest flaw. They keep changing the dates as to when they'll be listed for sale. They are getting other peoples' brand-name, like-new clothes that has been stolen by ThredUp. Around here, dont let the pursuit of perfection prevent progress toward trying new eco-friendly living habits. Absolutely awful. You're better off going to Marshall's or TJ Maxx. When I contacted Customer Service to see if it had been returned to them or if there was any additional delivery information, I was disappointed to learn that the delivery to my unit within the condo complex was all they knew about BUT the CSR refunded my purchase since I didn't receive it. Since I never want to shop at this site again, I want my original payment refunded. If its worn out and old, it should go in the donate pile. I have pants I can't or won't wear and ThredUp makes it too difficult to return the items. Shopping thredUP (compared to traditional thrift shops) is likebuying time and investing in peace of mind, two things that can be hard to come by, even at a price. Size medium clothes generally fit me, but according to the measurements available (bust in particular), they would be INCHES too small. Size 8. Size 8 1/2. Such a scammy experience. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. I have always been wary of online shopping since I cant try things on first, but its encouraging to read how successful you were! Shopping on thredUP Sizing and Details on thredUP Because thredUP lists items from thousands of different brands, sizes may vary. Trim Healthy Mama Builders Coaching Group, Dear Mom with the Screaming Kid at the Grocery Store. Right about now some of you are convinced secondhand shopping is less stylish and too time-consuming. Now the fees have gotten so disgusting that it's no longer a worthwhile company to buy from. This post contains affiliate links & I may receive a commission if you click or complete a purchase through them. I could've thrown it in the garbage and felt better about it - rather than feeling like I got scammed! The prices have been amazing. When I earn store credit for selling my own clothes, I often use the credit to purchase new things for my boys as they outgrow their current wardrobes. It goes against our guidelines to offer incentives for reviews. Instead of earning any money, thredUP says it will give $5 per bag on your behalf to a charity of your choice and responsibly recycle the items you send. I would never, ever buy from thredUp again. Moreover, its just plain gross. If you received a bag from a source outside of thredUP.com (such as from a family member or friend), you must activate it on their site. No record of it being in the bag But we inevitably want or need new clothes occasionally, and when the time is right to buy, thredUP is a perfect option. I love the selection, the service, the packaging and the prices! Measurements were inaccurate, high waist pants were listed as "super low" etc. But that doesnt necessarily mean they will be right for you. Merchandise marked as "excellent" is too low to even donate. It arrived about a week and a half later. Deleted app, no more thred up for me! NEVER AGAIN. But even as a seasoned online clothing shopper; mistakes happen. Shopping online for secondhand clothes is perfect for so many people, and particularly moms. Peruse around for lots of ways to incorporate sustainable practices in your everyday life. Second. I just checked and they DO ship to AK, which is unfortunately rare, so yay! Its another option besides the local ways to donate and sell. I sent items. These were brand new items from mid-range brands (think Madewell, BDG, etc.) So to me, it's a last resort, but I usually can expect something even if it's a little. For example, a Lululemon dress would earn you roughly $9 to $12. ThredUp accepts items with so much inconsistency that it is impossible to predict what they will accept and what they will "reject." Hit-and-Miss quality, Inaccurate descriptions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So, it ended up getting shipped to me and ended up not working. Although I liked the flow and pattern of the shirt, I passed because the measurements indicated it wouldnt be the perfect fit for me. It also takes mors than two weeks for you to get your order too. and the length was too long. I input a range that includes my typical size, as well as one size down and one size up. Normally, at least 65% of my items are accepted. I had a customer service chat and ironically the very same day they opened my bag. and our Honestly, you could have knocked me over with a feather because for the most part a) customer service people don't simply accept your 'story' without requiring some substantiation - a document, photo, etc., and b) full refund are a rarity, pure and simple. I'm sure they will go bankrupt soon enough Hi Wendy, If you have any specific items in mind it is best to contact support@thredup.com to get an estimate however we have this information posted in the link below: Not to mention my Louis Vuitton bag I sent them mysteriously disappeared and when I questioned them about it, they said it was too damaged. I've enjoyed Thredup but my last order (yep, I'm done) they put the wrong size (med) on the item in the post. Never got hold of a human, emails never answered. It wasn't processed until the spring, meaning items would be unlikely to sell within the limited time allotted. So because it was too short, I had to PASS. Without requiring a photo my CSR just went ahead and processed a full refund on the item! Restyling My 12 Best Thrifted Clothes of The Year, shop online when youre not the size of a model. One important thing to note is that you will get charged a 2 percent fee of the cashout amount from PayPal. One consignment bag was processed at $0 . The measurements (35 chest and 23.75 length) don't sound like a Medium to me. So, two pairs of pants that I purchased at a cost of $15.00 and $17.99 are not wearable. Privacy Policy. Information and translations of thredup in the most comprehensive dictionary definitions resource on the web. They will say 50 cents to 1.00 per item so it is not hidden info. While I dont hate them, the issue fell in how they fit. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. I'm even seeing size large with bust measurements smaller than mediums. Why was I was afraid to shop for my wardrobe online? Anyone can write a Trustpilot review. Thank you for bringing this to our attention, we apologize for any oversights on our end. Learn how your comment data is processed. I don't remember every single thing but there was a Ted Baker dress and brand-new Mother jeans. Our mission to inspire you to think #secondhandfirst. No one has ever called me back I checked a few charts online, and it seems to be more in line with Small or even Extra-Small sizing. The measurements from ThredUp are very sketchy, to say the least. Companies can ask for reviews via automatic invitations. Super frustrating. After this experience, I doubt I will buy from them again! They came within week of ordering with was great! Thredup Selling Reviews. I have ordered from them three times and each time there was a problem (hole in one thing, incorrect sizing on another) and then this. Also, unless you take a screenshot of the text conversation, they can deny it ever happened. Local thrift is best. Me thinks their model should be embraced by more retailers out there -especially online retailers. Banking | Business | Insurance | Taxes, About | Team | Contact|Press |Policies, Tips to Help You Decide if You Want to Use thredUP. Their policies are vague and it feels like a scam. No one from ThredUp responds to my questions. , Its August 5-6 this year! I trust youll find otherwise, especially at thredUP. Handbags. People need to fully understand that they are not getting paid when they "sell" to ThredUp. Unless your low-end brand name items are in mint condition, Id recommend throwing them in the donate pile. It was a big time suck and after I sold my last item, I closed it. I wasted my time and all the clothing I submitted and SO DISAPPOINTED. Because they essentially steal your clothes and then sell them for a profit. Heres a quick checklist to help you determine whether it would be worth your time to use thredUP. The clothing that I purchased was in wonderful condition and when you receive your merchandise, ThredUp nicely wraps your items in their green polka dot tissue with their Logo Sticker. $80 77% off estimated retail. If I had any clue that it would take months to profit from my clothing, I would have gone to Platos Closet and thats saying a lot. We are using cookies to give you the best experience on our website. In other words, youre getting more for your money and being a much more responsible shopper for the same dollar value. Represented as EXCELLENT with no visible signs of wear, the skirt actually had lost its elasticity in the waist, a portion of the elastic having pulled out and was rather brittle, an indication it'd been dry cleaned repeatedly. If I could give thredUP a zero, I would do it. We are always happy to answer any questions that you may have if you reach out to support. On the thredUP site, you wont find a million pieces that you love at first sight. Begin by recording all the data you have for the project or experiment. Lets say you have a Louis Vuitton bag that they list for $899 you can receive 90 percent of that price, $809! I may be able to dress in my favorite brands again soon. They currently accept 600+ LUXE brand items. First, I thought I would choose the wrong size. At least it would save you $11. I bought a Vera Bradley handbag that was brand new with tags attached from Thredup. Here are some steps you can take when measuring the accuracy and precision of your data: 1. New customers get $10 in store credit when they claim the referrals! I genuinely LOVED my thredUP experience, and I . Thanks so much, Anjanette! Backed by the National Science Foundation, And returning clothes was easy, with free shipping and a very workable, Stole my clothes and won't reply to my messages, Rip-off: They are selling items for more than what they originally cost, Very Untrustworthy Business Model, Not Recommended For Valuable Items, I've sold clothes and purchased clothes with this companyNOT a fan. I find their business practices deplorable. Also, after reading other reviews, I checked myself and realized that they keep selling items that have "expired" instead of donating them, so that they still make money on them but you get nothing. I received a Dooney & Bouke that had saturated with Hawaiian punch and was so worn on the bottom it was unreal. Trending Post: 5 Easy DIY Scented Vinegar Cleanser Recipes. Back in 2008, co-founder James Reinhart opened his closet and couldnt find anything to wear. Have you ever tried thredUP? But I received a pair of pants that were incorrectly described on the website, and when I initiated the return and explained that the return was because of the incorrect description, they offered me store credit. Great concept, but something is just off. CONGRATS again! nc loud exhaust laws,