Echo is unavailable in my phone's Spotify, but if I tell Alexa to play a playlist it works fine. If Alexa multi-room audio doesn't work correctly, the problem might stem from a sync or connection issue that prevents one or more Echo devices from working with the multi-room audio feature. You then should enable notifications for the Guest Connect feature. To play Spotify music on your Amazon Echo, you can upload Spotify music to Amazon Music for playing. Say Alexa, play some music, and Alexa will play songs based on what youve listened to in the past. Fortunately, its easy to lower the sound. Tap the menu in the top-left and go to Settings then select Music & Podcasts. Why exactly you get that issue and I don't is bewildering! Perform a factory reset only on the devices that aren't working with multi-room audio, as you'll have to set up the device again, reconnect it to Wi-Fi, and add it to your Amazon account. You can also improve your Dots responsiveness with Amazons Voice Training tool. If you're a guest and want to turn off the feature, head to More > Settings > Your Profile & Family, then select your name and choose Guest Connect. If you have any additional questions, don't hesitate to ask. This helps Alexa get better acquainted with the wayyoutalk. 3 - If Spotify is not set up, tap 'Link New Service', select Spotify Of course, Spotify is also available for free-tier subscription users but in selected countries. While the Amazon Echo . Then click on Remove access next to Alexa. Your personal playlists to hear a playlist radio based on your mix If Alexa-enabled devices aren't connected to the same network, you'll experience the device unreachable error. Remember to update your Amazon Echo device if your Wi-Fi password changes. Also, I'm pretty positive this issue is on Spotify side, since every other Alexa function works fine, even Amazon music plays without any problem. I purchased an Amazon Echo Dot and played music on it with my Spotify account. This means that you can listen to Spotify music through your Alexa devices if you have subscribed to Spotify. Then you have to be specific. most common Wi-Fi problems (with solutions). I had an Echo device which is still appearing as unavailable. What to do if your Amazon Alexa app is not working, Best Amazon Alexa accessories: lights, plugs, thermostats, cameras, and more. Guest Connect works with any standard Echo device, including the regular Echo, Echo Dot, Echo Studio, and Echo Show. I've also tried the show local devices only and reinstalled the Spotify app but hasn't helped. By the way, you can try using ViWizard Spotify Music Converter to download Spotify music then you can freely play them. Music plays from both Echo Dots if I use the "Everywhere" multi-room group, but sometimes I only want it to play from the second Echo Dot. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. But what should you get? Otherwise, you can install the app from the App Store(Opens in a new window) or Google Play(Opens in a new window) and then set up your device. Asking us to factory reset is not a reasonable solution. Ultimately the device showed as "Unavailable to control." If they havent done so, your device wont be able to make calls to them regardless of whether or not youve enabled Drop In permissions on your end. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So I followed these instructions to de-register the device from my Amazon account and effectively perform a factory reset. Heres a list of official Alexa commands that can be used for Spotify. Method 1. Simply transfer Spotify music to Windows Media Player and sync Spotify music to Amazon Music. Here you will find your groups and Echo devices. Step 4. Restarting, Reinstalling Spotify & Alexa, Relinking Spotify and Alexa and removing/ re-adding my Echos did not solve the problem. Tap on Device tab at the bottom followed by choosing your Echo device. Thanks for letting us know that everything is working fine now. Make sure that both your Alexa device and phone are connected to the same network. 2022-10-28 07:50 PM. 4. The free service was extended to more countries in June 2020. For that, press the volume up button on your Echo. Would be great, if you could have a look at this issue, Spotify. I think that's all of the events. To get started, you'll need to have created an account on Spotify. Step 3. You then need to create an Alexa Voice ID in the app . If youre a fan of Alexas gentle tones and like using voice commands around your home -- including setting up smart routines or enabling Alexa Guard for some extra safety while youre away -- then you may be thinking about getting an Amazon Echo smart speaker. I usually workaround this by saying "Alexa, Spotify connect" but have to do this multiple times throughout the day. On Android, you can try clearing the cache for the Spotify and Alexa app. 6. Don't hesitate to give us a shout if you have more questions. While I do appreciate you sharing your workaround, I believe we (the majority of people in this thread, I'd say) have been experiencing a very specific interaction that, while very similar to yours and also possibly marginally related to the problem you had been noticing, doesn't seem to stem from the same bug/malfunction.Thanks for the info, though, I'm sure there's plenty of people that will benefit from your research. I've been experiencing this as well for a couple of weeks now. - I turned on all of my Echos and reconnected them after two months in storage, - It stopped the other person from listening to Spotify on their Echo completely, - I removed them from the Amazon Prime household. While you here, let's have a fun game, Spotify stopped working on Amazon echo 4th Gen, can't find device anymore, If you appreciate an answer, maybe give it a. Choose Rename playlist from the menu. Run the Spotify app on your phone and choose an album or playlist to play. The Echo Dot boasts countless convenient features such as notifications, calendar reminders, delivery messages, and kitchen timers. If music isn't playing, check your default service to see if it's down. I've followed all of Amazon's recommendations in relation to removing the skill, removing the account, resetting the device etc and nothing has worked. You can also manually check for a connection. In the meantime, you can connect to your Echo speaker with a Bluetooth connection with a command like, "Alexa, connect to my [name of Android phone].". That's not a pleasant experience, so our troubleshooting guide will help you put things right again. Thanks for reaching out about this in the Community and sending over all this info. If you do, tap the notification and click Join to connect. Thanks! However, despite disabling the Spotify Skill and revoking Alexa access, these devices are still hanging around. The company says that this is only phase one of the rollout, with Matter heading to even more smart home gadgets in 2023. Keep an eye on your inbox! Alexa multi-room music supports Amazon Music, Prime Music, Apple Music, Spotify, Sirius XM, TuneIn, and iHeartRadio. Dots will always perform most optimally away from things like noisy dishwashers, dryers, HVAC systems, and other media sounds. Step 1. Connect the Echo devices to the same Wi-Fi network. You will need to speak each of the four phrases that Alexa displays on the screen. Here're the main features of ViWizard Spotify Music Converter. However, you could start Spotify music tracks without Premium on Echo Dot on the premise of installing ViWizard Spotify Music Converter. To do this, you need to remove the Spotify Alexa Skill in the Alexa app, which will terminate the connection between Alexa & Spotify. Alexa-enabled devices, such as the Echo and Echo Dot, have a great feature that allows you to listen to the same audio in multiple rooms. From this screen, tap the Enabled switch to turn off Guest Connect. All they needed to do was allow us to remove inactive devices in the interface. Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. How to Set up Spotify on Amazon Echo for Playing, Part 3. Any artist, album or track to hear a music mix inspired by your choice Adam Gorden is an experienced writer of ViWizard who is obsessed about tech, movie and software. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For some users, Alexa says its playing Spotify but no sound comes from it. 1 - Set up your Alexa device using the Amazon Alexa app In the beginning, these might work fine for three or four devices or a bunch of older equipment. The detection of Amazon Echo devices in Spotify Connect on Android broke recently. That's handy if you want to tell your Echo to turn off the lights or turn on your TV, but sometimes this synergy stops working entirely. All devices are "unavailable for listening on". Wi-Fi networks on the 2.4 GHz band are slower but are more reliable, which is important if Alexa devices are spread out across a large area. Its important to link your Spotify account properly to the Echo device using the Alexa app. All devices are "unavailable for listening on". That indicates that the mic has been turned off, and Alexa can't hear you. ; Select Link New Service. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) Same issue on Android 13, Spotify app version 8.7.78.373. And youd like to listen to your favorite music or news feeds on their Echo. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. In cases where your Echo Dot is struggling to even hear your commands, try placing it in a quieter part of the room, or a new space altogether. Once in a while though, songs will freeze up mid-play or your Dot wont connect to these services when you tell it to. If this doesnt work, do a hard reset of both your Dotandthe device. Anyone who uses Guest Connect to access an Echo will automatically be reconnected the next time theyre in the same location. Here's what can go wrong with your Echo device and the best ways to put it right. Amazon Echo speakers let you stream music from various services and devices. Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. The next time youre in Bluetooth range of someone elses Echo with Guest Connect enabled, you should receive a notification through the Alexa app. Reset the Amazon Echo device. Amazon Echos typically update themselves, often with a spinning yellow light, so you know not to disturb it. Turn on or off the TV: "Alexa, turn on Fire TV" or, "Alexa, turn off Fire TV." Change the volume of . Standalone units offer greater power and much better Wi-Fi coverage. Amazon has officially rolled out Matter support to a wide variety of devices, including 17 Echo products, as well as smart plugs, light bulbs, and switches. Spotify software (computer): click on "Connect to a device" icon, leave the device list open (still seeing unavailable device). Step 1. It then responds that it will play, but no sound comes out. How much does it cost to replace the screen on a Samsung Galaxy Z Fold 4 or Z Flip 4? You can also tell Alexa to play specific music. Check that the Alexa app and your smart home device have the latest updates. Amazon offers a wealth of Alexa troubleshooting information along with chat help and forums. Next up, you will need to choose "Spotify" from the "music and podcast" section. Assign a simple, unique name. I re-authorized Spotify to connect with Alexa, both in Spotify and in the Alexa App, and then I was able to start playing music through the Echo again. Tip: Did you know you can use your Echo device to call people? Currently, Spotify supports a series of Alexa devices. Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works. He's here for you when you need a how-to guide, explainer, review, or list of the best solutions for your Android life. I even moved it to a different room to see if it was out of WiFi range but that didn't make a difference. Unplug your Dot, wait 10 seconds, then plug it back in. Spotify also offers thousands of podcasts, including originals that you can't find anywhere else. According to Amazon, this phased rollout will allow the team to bring Matter support to the most popular devices on the market while ensuring the platform remains stable. Echo Dot is Amazon's most popular voice-controlled speaker, now with improved sound and a new design compared to the previous-generation Echo Dot. At the time of writing only DeviceA and the Group "Everywhere" (containing DeviceA und DeviceB) are available but not DeviceB individually. Anyone who wants to allow others to connect to their own Echo would need to do the same on their end. I was experiencing the same issue after removing a device from my Alexa app a week prior. Use Spotify to listen to music and podcasts on Alexa. All podcasts are playable on-demand. All of this is doable thanks to a feature known as Guest Connect. After the playlist is added from Spotify to the converter, you can begin to set the output audio format for Spotify music. Instruct any guests who want to use your Echo to do the same. Let's get started now! Shoot for areas away from TVs and speakers. Whatever the reason, there are troubleshooting steps that can return synced music harmony to your Alexa-enabled devices. To do so, go to your phone Settings > Apps > Spotify or Alexa. After derigstration, i added the devices and they were automatically detected by Spotify immediately. Check whats the latest version of software that should be installed for the Echo device from the Amazon website. Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works. To rename a playlist, open the Spotify app and tap on Your Library tab. First, open your Alexa app. As of 2017, more than 20 million Alexa devices have been sold. Yeah, you! How to Fix 8 Common Alexa and Amazon Echo Issues, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Fix It When Alexa says the Echo is Offline, How to Create a Smart Home Hub With Alexa, What Is an Alexa Preferred Speaker and How to Set One Up, Control Your Smart Home With the Alexa App for Android. Connect the Echo devices to the same Wi-Fi network, Switch the Echo devices from 5 GHz Wi-Fi to 2.4 GHz, Disconnect Bluetooth speakers from the Alexa-enabled device, Play music from a different supported audio source, Delete and reinstall the Alexa app on your phone. Amazon's TuneIn platform allows you to listen to many podcasts directly on your Alexa-enabled device. I hope the issue does not reoccur but because Spotify and Amazon cannot explain well what caused the issue, I am not confident that this wont happen again. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . If the guest returns to the same location, the connection is re-established. As mentioned above, the Echo Dot does its best work on bandwidth-rich networks, and music-streaming requires a good amount of data. When you make Spotify your default provider, there is no need to add on Spotify at the end of your command. Disconnect Bluetooth speakers from the Alexa-enabled device. Restart the router and modem. Check out our roundups of the most common Echo Show and Echo Bud issues and how to fix them. Open the group or the device and you will be able to rename it. The music streaming market is on the rise. These include (but are not limited to) a glitch, internet connection problem, outdated firmware, or being stuck in Loop Mode. This is a privacy feature on Alexa devices. However, it is not compatible with on-the-go Echo devices such as an Echo Auto or Echo Buds. You may be able to find your answer there. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Android Police podcast discusses, The Android Police podcast debates Schrodinger's Galaxy S23 FE. iPhone v. Android: Which Is Best For You? These troubleshooting steps apply to Alexa used with Amazon products, such as the Echo,Echo Dot,Echo Show, Echo Flex,Echo Auto,Echo Studio, and more. Thanks for your help. Yeah, you! In the Alexa app, you can search for music and connect different accounts (you'll need your account login information for the music service you choose). How to Play Spotify with Alexa on Amazon Echo. Ask the echo "Alexa, Spotify Connect" and make sure local devices only is not set in the Spotify app settings since Alexa isn't local even though your echos are. Step 1. What is Amazon Alexa, and what can it do? It is really discouraging to see that at least 5 people are reporting the same issue in here, at least another five are reporting it on the "Amazon Spotify skill" (check the reviews) and still Spotify team is blaming every customer on their device and configuration. You may find that music doesn't play on one or more of your Echo devices, or that one or more Alexa-enabled devices are unreachable during setup. I have 2x 3rd gen Echo Dots and an Echo show 5 that this isn't happening on, it's just the 4th gen Echo Dot that is having issues. For that, follow these steps: Step 1: Open the Alexa app on your phone. Mehvish is a computer engineer by degree. tl;dr You need to disconnect your Spotify account from an Alexa device before performing a factory reset. You can also switch to a mesh network if you run into frequent Wi-Fi problems in a certain room. One handy feature of the Amazon Echo, Echo Dot, and Echo Show devices is that they're primarily fire-and-forget after setup. Also being told to reinstall the app because they can't be bothered to help is infuriating. Since then, I've been trying to make Spotify reconnect to it again, with no success. Deleting the cache will not remove your files or data. He has written for Digital Trends for over three years, covering entertainment content, A/V, and smarthome devices. But after reading the whole post, you will know how to use the Alexa app or the Spotify app to stream Spotify music to Amazon Echo. Find out how calling works on Amazon Echo. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Ask Alexa for music from the service you want, such as adding "From Spotify" to the end of your command. 4 - Link your Spotify account to your Alexa account Maybe I should buy a new set of echo devices while I'm at it? I disabled the Spotify Skill in the Alexa app and revoked Alexa access under my Spotify account page. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. Step 4. This newsletter may contain advertising, deals, or affiliate links. I have several other Echo devices (different models) but only seems to be occurring on the Echo. Echos can use Amazon Alexa to control a variety of smart devices, which you can set up quickly in the Devices section of the Alexa app. Zion is all 4 devices in the house and when I play through this, it does play through the 4th gen Dot! This will tell you when youre near a compatible Echo device that has the feature enabled. For your consideration, weve rounded up some of the most common Echo Dot issues users face and what you can do to fix your troublesome Dot if it decides to act up. Yes, my Spotify is running on 8.7.78.373 too. Premium subscription services like Spotify and Apple Music are vying for music lovers attention. Sometimes it would work for a few minutes with all devices and groups available. I then no longer saw the device in my devices list. I've also written two books for Wiley & SonsWindows 8: Five Minutes at a Time and Teach Yourself Visually LinkedIn. But you can tell Alexa to forget the connection so that it doesnt try to connect you each time. Google Pixel 7a: News, leaks, rumored price, and release window, How to send articles to your Kindle to read later, 16 must-have accessories for your Chromebook in 2023, Judge the Pixel Fold's bezels for yourself with this leaked new look. Dont worry, our guide is here to help with the best and newest Echos available, along with who theyre suited for. Find out which is the best streaming service for music from the next link. Otherwise, Alexa will disable access automatically within 24 hours or when the guest leaves the location. Then plug it back after 10-15 seconds. Tap on the green shuffle icon to disable it. Select Devices, then pick the correct Echo Dot and choose Sound. If the notifications are still bugging you at a lower volume, try changing the tone and see if that helps. Tap Continue, then Next, and the process is complete. I am having the same problem. In the Alexa app, return to the Guest Connect screen under Settings. Why not just re-add the option to remove unavailable devices instead of making people search forums to do something which should take a single click? Avoid adding punctuations, difficult titles, or acronyms in the name. To verify that, open the Alexa app and go to the Devices tab. All Rights Reserved. You ask Alexa, how big is the moon?Her response Im sorry, I didnt quite get that.Okay, no big deal. You can also visit your Profile to set up a voice ID and help Alexa recognize your voice more clearly when you use your chosen wake word. Multi-room music isn't designed for third-party Echo speakers, Fire TV, or Echo devices with speakers connected through Bluetooth. Check to see if it works by saying, "Alexa, play (playlist) on (group name).". Now test if Alexa can hear you. Bluetooth and notifications must both be enabled on the Echo device. You can follow the steps below to enjoy Spotify songs on your Amazon Echo speaker. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. If your Echo sometimes recognizes you and sometimes doesn't, practice speaking clearly and consider turning on the Adaptive Listening mode in Alexa App Settings. If you're playing Spotify, ask Alexa to play music from Pandora, or another supported source, on your multi-room group. Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. Especially because these connections presumably are polled on a remote server and local app would have nothing to do it with. Fix Amazon Echo problems with communication, privacy, and more with our quick guide and the Alexa app. Tried this 5 times and it worked every single time. A multi-room speaker setup is also in the list as unavailable despite me deleting this in the Alexa app. For that, follow these steps: Step 1: Open the Alexa app on your phone. Alternatively, open the Alexa app on your phone, you will find the now playing song at the bottom. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. In the Alexa app, go to More > Settings > Account Settings > Guest Connect. Or maybe you want to give an Amazon Show to a family member or friend to make it easier to communicate with them. Same issue here since always and only with Gen 4 devices (dot and standard), it's very annoying. Unfortunately I might jump into the Amazon music wagon is this does not get solved quickly. If I start playing in one of the 3rd Gen echo devices, it has no problem, and when I try to switch the device via the Alexa app it freezes for an instant, as if it errored, and then stops playing. Again, these issues might be temporary. Simply say "Alexa, pair" and go to your phone's Bluetooth settings and find your Echo in the list of available devices. After linking, if you want Alexa always to play music from Spotify instead of other music services, you should make Spotify the default music service provider. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. Most people use their Echo Dots to control their smart home systems. ), Echo Dot 4 and Echo 4 (users in comments report 3rd generation is not affected). You'll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu . The amazon support ran multiple troubleshooting steps and evaluated that the problem is on spotifys side. But I performed logout/login in of alexa/spotify, clear cache for alexa/spotify, clean installed alexa/spotify, logout everywhere alexa/spotify, disabled the show local network devices only in spotify setting, gave all the permissions to alexa/spotify even though they didn't asked me, provided alexa access to read everything on phone screen in accessibility settings, disabled alexa integration in spotify desktop browser/disabled spotify integration in alexa app, ran lower version apk of alexa/spotify, disabled spotify skill in alexa app then reenabled, logged in to 2 separate alexa and 2 separate spotify accounts and mix and matched the 4. When I ask the problematic echo device to play some music on Spotify, it finds the correct artist/playlist I'm looking for, so it definetely has access to my account. ; Select Spotify and follow the on-screen instructions. Anyone who wishes to connect to your Echo device would need to follow the same steps to set up Voice ID and activate Guest Connect. I have a device in my Device menu I need to remove but cannot as it is 'Unavailable'. Once connected, you can ask Alexa to play your preferred music and news stories. Select the three-dot menu in the upper-right corner of the next screen, and you will see handy options like Block Contacts and Contact Access, which limit who can call your Echo or who can use the Drop-in feature to make unexpected contact. With Alexa and Spotify's integration, you can easily listen to your favorite music and podcasts. - Their Spotify service returned however - I am now left with a '[Other persons] Echo' in my device menu that says "Unavailable for listening on". Once the device lights up a steady blue, indicating its back on your network, try relaunching your music service. Unlike many instances, resetting the Echo device doesnt yield any benefit. Out of nowhere, a cacophony of chimes shoots out from the speaker, startling you and ruining the vibe. You can also connect Alexa to other audio apps, such as Spotify or Apple Music for access to .