This property advises that enhanced cleaning and guest safety measures are currently in place. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. Carlton is a great asset to our team and I'm glad he went above and beyond for you! Bathing suit and shorts were accidentally left behind hanging in bathroom though they claimed nothing was found in room. Good news - there are other very nice places to stay on our next upcoming trip. Service was slow, yet everyone in our party was charged 18% gratuity. Hotel is not as clean as once was and carpeting needed to be replaced in our room. Upgrade to an executive room or suite for upgraded amenities, more space, and exclusive access to the Executive Lounge with added benefits, including complimentary breakfast. We had adjoining rooms which was convenient and great beach view as requested. My only negatives, which isnt much is that the Front Desk Staff at Check - In didnt go over much at all. There are not enough words to describe his kindness. Area: 15,600 sq ft, Occupancy: 12 - 75 Find tiki-inspired Longboard by the pool for beers, wines, cocktails, and light bites. How is Landry's Prime Seafood & Steaks rated? We will be back! They also have a very nice covered patio with several tables that get a little closer view of the water! waste. Which languages are spoken by the staff at Hilton Galveston Island Resort? They are renovating in their back tower so maybe eventually theyll get to this. Area: 840 sq ft, Occupancy: 24 - 150 I would highly recommend. Well OK, not a dealbreaker but I really didnt appreciate seeing a curly black hair on one of my bath towels, that was gross. HILTON GALVESTON ISLAND RESORT - Reviews & Price Comparison (TX Hilton Galveston Island Resort: Excellent Service at Palm Court Restaurant - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. I did speak to a very nice guy that came up to repair my television, again what ? They also have a very nice covered patio with several tables that get a little closer view of the water! Travellers may receive a savings voucher when they submit a review. I will personally follow up with our housekeeping team. The food was phenomenal and fresh. Came in prior to a cruise. after check in. We enjoyed and we dont mind coming back here. Our waiter Michael was very attentive and friendly! This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We weren't informed. He told my son that he was sorry and that he could go from 9-11am the next morning and offered us to go to the pool next door at the San Luis hotel. Having to wait for a table is not unexpected so we sat down at the bar. I hope you join us again whenever your travels bring you back to Galveston! Nesting Season for Endangered Sea Turtles, FeatherFest Photo Contest Grand Prize Winner Announced, Rosenberg Treasure: Shrimping, the Gulf Coast, and a Talk with the Texas Shrimp Diva, Located on Seawall Boulevard Across from the Gulf, Outdoor Heated Pool with Tropical Swim-Up Bar & Grill, Adjacent to the Galveston Island Convention Center, Park, Stay the Night, & Enjoy Shuttle Service to Select Cruise Ports. What we received was so much more. Ajah at the front desk allowed us to extend our reservations out for the kids club so we could finish gathering our stuff and clean up; and she even sent us a gentleman from Valet to help us with transportation and loading. ????? Shark Shack Beach Bar & Grill 785 BarsSeafoodBurgers$$ This is a placeholder 3.0 Miles "The food was incredible. Galveston Dining at the DoubleTree Hotel on the Beach - Hilton The staff was excellent, especially Erick at the front desk. Traveling is a priority and a passion to my family. Every effort will be made to minimize noise and disturbance. While some reviews were very negative, my wife and a friend were extremely pleased with the stuffed red snapper. Our waiter Carson was also great. The elvators were really dirty. We strive hard to provide a consistant product with exceptional service. This is the version of our website addressed to speakers of English in the United States. Best wishes! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. pancakes Dishes po' boys meat steak & eggs rich gumbo gumbo salmon salads salmon kare-kare You may explore the information about the menu and check prices for Palm Court by following the link posted above. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. I do apologize that we did not exceed your expectations during your visit. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Yes, Landry's Prime Seafood & Steaks offers takeout services. We really enjoyed the gumbo and salad. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel manager, Lacey Douglas, heard the ruckus and was very quick to discreetly deescalate the. Enjoy laid-back ambiance with comfort food classics at Blakes Bistro. Tripadvisor performs checks on reviews. Galveston property disappointed our family this trip. The experience we provide our guests is very important to me. I have contacted the Director of Rooms (Quinn B) and he has asked that you contact him to discuss this. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. Incredible Mardi Gras celebrations beyond New Orleans. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. - when checking in we were alone, but had to wait 5 Minutes till the lady,was finished sorting coins. Add a photo. Which popular attractions are close to Hilton Galveston Island Resort? Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. I was quickly served a separate order of onions and the server acknowledged that I was correct about the onions rather than French fries. Service was good. After the hotel has you check in for the shuttle 30 min before your time, it was 30 min late. Offering location close to The Seawall, the resort overlooks gulf and has an American-style restaurant. Overflowing trash with a filth", All "Restaurants" results in 5400 Seawall Blvd, Galveston, TX 77551. What are some restaurants close to Hilton Galveston Island Resort? Yuck. 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Uber if you had to wait for a late table. The hotels largest meeting room is 3,500 square feet. To use our mobile site, please enable JavaScript. Many rooms have a gulf view, so you'll truly feel like you're on an island vacation. After the cruise, they say it runs every 30 min. Occupancy: 1 - 12 Hearsay on the Strand 495 American (Traditional) Cocktail Bars Salad $$ " Easter brunch was wonderful. Blakes Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Hilton Galveston Island Resort - Tripadvisor The policies listed are provided by the property. We appreciate your business and we look forward to you visiting in the near future. Wi-Fi didn't work. Great food, doesn't deserve bad comments by Karen. Hotels near Silverleafs Seaside Resort; Hotels near Terramar; Hotels near Sunny Beach; Hotels near Springhill; . Little things that are nice to know. Other highlights include a poolside bar, a sauna, and a terrace. Book Hilton Galveston Island Resort, Galveston on Tripadvisor: See 3,655 traveller reviews, 1,080 candid photos, and great deals for Hilton Galveston Island Resort, ranked #10 of 58 hotels in Galveston and rated 4 of 5 at Tripadvisor. Wonderful food and great tasting drinks. Everything seemed to be an effort. Regarding complaints about the staff, I had a very different experience--I thought they were great! From the moment our Uber driver dropped us off, we were met by friendly and attentive doormen. Amenities. Does the restaurant accept reservations? 1811 61st Street, Galveston, Galveston Island, TX 77551 + Add phone number + Add website + Add hours. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! Review. Note: None of the executive suites have balconies and I did not get a great gulf view because it was mostly blocked by the pool buildings. It is a great restaurant with great food. Carlton working the front desk was extremely helpful and went out of his way to assist us and make our stay the best. Do they have Happy Hour? Express check-in and check-out and contactless check-in and check-out are available. We were staying at a hotel nearby and were starving. Our talented team of culinary artisans pay careful attention to the ingredients we use in every dish, ensuring that they are the best quality around. Our son requested continental breakfast. I would like to thank the Hilton Staff for making our 4 day vacation there a wonderful experience. We were seated immediately upon arrival. You wont be sorry.More, Horrible.. totally embarrassed me. Valet was very friendly and helpful. We will definitely be back again. The host that sat us was also very nice! After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. Finally we almost got our food but I was served French fries instead of onions. If our travels bring us back to Galveston, this will be our first choice. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874. Bass music from pool party was deafening even on the 10th floor. This was a wonderful dining experience. Sorry to ramble on but our dining experience could not have been better! Chose Hilton since we are in their Honors program. Service was slow, yet everyone in our party was charged 18% gratuity. JOIN US FOR FRIED CHICKEN & PASTA NIGHT! I found that the staff were very friendly and helpful, the room was nice with a decent view, and the pool bar and hot tub were pretty great. Located just steps away from The Galveston Island Convention Center, Hilton Galveston Island offers 13 meeting spaces for your next corporate meeting or company retreat. We will be back again courtesy of Chef Joe. Our waiter Michael was very attentive and friendly! Main content starts here, tab to start navigating. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. all. Thank you for taking the time to let us know how your stay went! My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Sorry to ramble on but our dining experience could not have been better!More. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. DoubleTree by Hilton Hotel Galveston Beach. We had a wonderful view of the gulf also. 2.9 miles from The Seawall. Thank you both. Yes, Hilton Galveston Island Resort does have fully refundable room rates available to book on our site. 5400 Seawall Blvd., Galveston, TX (Directions) | Phone: (409)744-5000 | Website | Book Direct. But this time we noticed the following: - renovation was going on and that was nowhere announced, also no in booking process. Go eat at Long John Silver's for 10.00 instead of 60.00. . Expectations rarely meet expectations. It is a great restaurant with great food. I search on line until I finally found it. Hilton Galveston Island Resort - Travelocity After dinner we both used the restroom facilities. Area: 1,380 sq ft, Occupancy: 12 - 44 Thank you so much for kind words about the staff and hotel. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. A few minutes later, someone came on the phone and took her order which her husband picked up without issue. When you walk in you may be taken aback by the inside. Self parking is fairly close but bring slippers for your room if you dont want your socks to get Hilton Galveston Island Resort has an impressive staff, My husband & I visited yesterday evening to enjoy the music of a local musician. Then we had to decline the first food served to us because it was not what we ordered. The Best 10 Restaurants near Hilton Galveston Island Resort in - Yelp My mom and I stayed here April 21-23 to attend a bridal shower in Bolivar and we had a WONDERFUL time. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. Definitely a cut above the other Hotels I've patronized. Hotel staff was very nice and always said hello/spoke when seeing us. One of the nicer hotels on the Seawall. I apologize that you did not have a great experience at the hotel and we did not exceed your expectations. Electric vehicle charging is available. This is not even close to out Hilton standard and the service that we provide. The following areas are affected: Renovation work will only be conducted during business hours. Reservations; Order Online; Facebook; Twitter; Instagram; Gift Cards; Franchise; Landry's Select Club However, the AC fan noise was so loud we couldn't hear the TV without elevating it to a near 90 sound level. When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. The room is nicely laid out and beautifully decorated. Thank you for everything. They will confiscate it. Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. Between the Hilton and the San Luis next door, I would stay at the Hilton again because it's a better value (even if I wasn't using airline miles to cover the room), but it has easy access to some of the great restaurants on or near the San Luis/former Ft. Crockett grounds.